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Leapsome

Performance Management

All-in-one platform for performance management, engagement, and learning.

Overview

Leapsome is an AI-powered HR software platform supporting the complete employee lifecycle with tools for performance management, employee engagement, and development. The platform features performance reviews, 360-degree feedback, goal-setting, engagement surveys with analytics, personalized learning modules, compensation management, time tracking, and meeting tools with monthly feature updates.

Pros & Cons

Pros

  • User-friendly interface with seamless Google Calendar and Gmail integration
  • Modular pricing allowing customization based on needed features
  • Outstanding customer service (support tickets answered within 2 hours)
  • Monthly feature updates demonstrating continuous improvement
  • Comprehensive platform covering performance, engagement, and learning
  • AI-powered capabilities for enhanced HR insights

Cons

  • Higher pricing compared to competitors, especially with add-ons
  • Initial setup requires significant time for smaller HR teams
  • Limited US presence compared to European operations
  • Smaller integration marketplace than major competitors
  • Can be prohibitively expensive for small businesses and startups

Who Should Use This?

Best For

  • Mid-sized to enterprise organizations (100+ employees)
  • Companies seeking comprehensive HR lifecycle platform
  • Organizations valuing exceptional customer support
  • European companies or those with EU operations
  • Businesses wanting modular, scalable HR solution

Not Ideal For

  • Small businesses or startups with limited budgets
  • Companies with very small HR teams
  • US-only organizations needing strong local presence
  • Businesses requiring extensive third-party integrations

Key Features

Performance Reviews
OKRs
Engagement Surveys
Learning
1-on-1s
Compensation

Implementation

Implementation may require significant initial setup time, particularly for customization. Platform offers extensive support during onboarding with responsive customer service throughout the process.

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Quick Info

Pricing
Paid

Pricing starts at approximately $8 per user per month. Modular pricing model means costs increase when adding features like engagement surveys or learning tools. Free trial available for testing before commitment.

Company Size
51-200201-1000
Industries
TechnologyProfessional Services
Integrations
SlackMicrosoft TeamsBambooHRPersonioGoogle Workspace

📋 Implementation Guide

Step-by-step guide to implementing Performance Management software

View Guide BelowOpen Full Guide Page
Performance Management

Implementing Performance Management Software

Launch performance management software that employees will actually use.

4-6 weeks
Medium

Implementation Steps

Design your performance management approach before configuring software.

Key Tips:
  • Decide on review frequency (annual, semi-annual, quarterly)
  • Choose review types (self, manager, 360, peer)
  • Define rating scales or qualitative approach
  • Align with company goals and OKRs
  • Get executive buy-in on process
  • Keep it simple - you can add complexity later

Common Mistakes to Avoid

  • ×Making process too complex - leads to low completion rates
  • ×Not training managers on feedback skills - tool alone won't help
  • ×Launching during busy season - reviews become checkbox exercise
  • ×No accountability for completion - reviews get ignored
  • ×Rating scales without clear definitions - inconsistent ratings
  • ×Not showing value to employees - seen as HR busywork

Best Practices

  • Start simple - add complexity only if needed
  • Focus on ongoing feedback, not just annual reviews
  • Make it conversational, not transactional
  • Tie reviews to development, not just ratings
  • Share positive feedback publicly when appropriate
  • Review completion should be a manager KPI
  • Continuously gather feedback and iterate
  • Celebrate great feedback examples

Frequently Asked Questions About Leapsome

Common questions about Leapsome, including pricing, features, integrations, and who should use it.