Overview
UKG Pro (formerly UltiPro) is a comprehensive, cloud-based human capital management solution designed for mid-sized to large organizations with complex workforce management needs. The platform combines HR, payroll, talent management, and workforce management with advanced analytics and AI-powered insights, particularly excelling in organizations with diverse employee populations including salaried, hourly, and shift-based workers.
Pros & Cons
Pros
- ✓Comprehensive all-in-one solution reducing need for multiple vendors
- ✓Strong payroll processing with tax compliance and reporting
- ✓Advanced workforce management for complex scheduling needs
- ✓Excellent people analytics and predictive insights
- ✓Robust mobile app for employee and manager self-service
- ✓Good scalability as organizations grow
Cons
- ✗High cost with pricing not transparent (custom quotes required)
- ✗Implementation can be lengthy (4-9 months) and complex
- ✗User interface can feel dated compared to newer platforms
- ✗Steep learning curve for administrators
- ✗Customer support quality inconsistent according to some users
Who Should Use This?
Best For
- →Mid-sized to large organizations (500-10,000+ employees)
- →Companies with complex, multi-location workforce structures
- →Organizations with mix of hourly and salaried employees
- →Industries requiring sophisticated workforce management (manufacturing, healthcare, retail)
- →Businesses prioritizing comprehensive reporting and analytics
Not Ideal For
- →Small businesses under 500 employees
- →Startups needing quick implementation and modern UX
- →Organizations with limited HR/IT resources for administration
- →Companies seeking simple, straightforward HR solutions
- →Businesses with tight budgets seeking transparent pricing
Key Features
Implementation
Implementation typically takes 4-9 months depending on organization size and complexity. Process includes discovery, configuration, data migration, integration setup, testing, training, and go-live support. UKG provides dedicated implementation consultants.
Get Pricing for UKG Pro
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Quick Info
UKG Pro pricing is customized based on company size, modules selected, and employee count. Typical pricing ranges from $27-$40 per employee per month for mid-market companies. Implementation costs are additional. Contact UKG for detailed quotes.
Frequently Asked Questions About UKG Pro
Common questions about UKG Pro, including pricing, features, integrations, and who should use it.