Overview
When I Work is a simple, mobile-first employee scheduling and time tracking platform designed specifically for hourly workers and shift-based businesses. The platform makes it easy for managers to create and publish schedules, track time and attendance, manage time-off requests, and communicate with teams through built-in messaging, all from an intuitive mobile app that employees love to use.
Pros & Cons
Pros
- ✓Extremely user-friendly interface requiring minimal training
- ✓Excellent mobile apps for both managers and employees
- ✓Quick setup with teams operational within hours
- ✓Affordable pricing for small businesses
- ✓Real-time notifications keep teams informed of schedule changes
- ✓Strong payroll integrations streamline processing
Cons
- ✗Limited advanced workforce management features
- ✗Reporting capabilities less robust than enterprise solutions
- ✗No built-in payroll processing (requires integration)
- ✗Customization options somewhat limited
- ✗May lack features needed for complex scheduling scenarios
Who Should Use This?
Best For
- →Small to mid-sized businesses with hourly employees (10-200 workers)
- →Retail stores, restaurants, and hospitality businesses
- →Organizations needing simple, mobile-first scheduling
- →Teams transitioning from paper schedules or spreadsheets
- →Businesses prioritizing ease of use over advanced features
Not Ideal For
- →Large enterprises with complex workforce management needs
- →Organizations requiring advanced labor forecasting
- →Companies needing built-in payroll processing
- →Businesses with primarily salaried, office-based employees
- →Teams requiring extensive customization and reporting
Key Features
Implementation
Implementation is rapid with most businesses operational within 1-2 days. Setup involves team member import, schedule creation, and mobile app download. Self-service onboarding with video tutorials and email support.
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Quick Info
When I Work pricing starts at $2.50 per user per month (Basic plan) with scheduling, time tracking, and mobile apps. Premium plans range from $5-$8 per user per month adding features like labor cost forecasting, shift trades, and priority support. 14-day free trial available.
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Frequently Asked Questions About When I Work
Common questions about When I Work, including pricing, features, integrations, and who should use it.
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