Overview
OnPay is a straightforward, affordable payroll and HR solution for small businesses. The platform offers full-service payroll processing with automated tax filing, benefits administration, basic HR tools, and time tracking integration. OnPay is known for transparent pricing, excellent customer service, and a user-friendly experience that doesn't overwhelm small business owners.
Pros & Cons
Pros
- ✓Transparent, affordable flat-rate pricing
- ✓Exceptional customer service with phone support
- ✓Simple, intuitive interface perfect for non-HR users
- ✓Full-service payroll with tax filing included
- ✓Unlimited payroll runs at no extra cost
- ✓Quick setup and easy to use
Cons
- ✗Limited advanced HR features compared to enterprise platforms
- ✗Time tracking capabilities are basic
- ✗Not ideal for companies with complex payroll needs
- ✗Smaller ecosystem of integrations
- ✗Limited reporting compared to larger platforms
Who Should Use This?
Best For
- →Small businesses 1-100 employees
- →Companies running first payroll with employees
- →Organizations prioritizing simplicity over sophistication
- →Businesses wanting predictable, affordable pricing
- →Companies valuing excellent customer support
Not Ideal For
- →Large companies over 200 employees
- →Organizations with complex, multi-state payroll
- →Businesses requiring advanced HR features
- →Companies needing sophisticated workforce analytics
- →International businesses with global payroll needs
Key Features
Implementation
Quick setup in 1-2 days with dedicated onboarding support and phone assistance.
Get Pricing for OnPay
Compare quotes, see demos, and get personalized recommendations
Quick Info
Flat rate of $40/month + $6 per person per month. Includes all features and unlimited payroll runs.
📋 Implementation Guide
Step-by-step guide to implementing Payroll software
View Guide BelowOpen Full Guide PageImplementing Payroll Software
Critical guide to implementing payroll software without disrupting employee payments.
Implementation Steps
Understand all payroll requirements and plan transition timing.
Key Tips:
- Review all federal, state, and local tax requirements
- Document current payroll process and frequency
- Identify all deductions (benefits, garnishments, etc.)
- Plan go-live date (start of quarter preferred)
- Notify employees of upcoming changes
- Get buy-in from finance/accounting team
Common Mistakes to Avoid
- ×Not running parallel processing - too risky to go straight to live
- ×Choosing end-of-year for go-live - tax reporting nightmare
- ×Missing obscure deductions or garnishments
- ×Not verifying bank account numbers - payments go to wrong accounts
- ×Insufficient testing of tax calculations - penalties are severe
- ×Not having a rollback plan - leaves you stranded if issues occur
Best Practices
- Always start at beginning of quarter for clean tax reporting
- Run at least 2 parallel payrolls before going live
- Over-communicate with employees about changes
- Keep old payroll system active for 1 quarter after cutover
- Create detailed audit reports comparing old vs new
- Have your accountant review configuration before go-live
- Build in buffer time - process payroll 2 days early at first
- Document everything for compliance and audit purposes
Frequently Asked Questions About OnPay
Common questions about OnPay, including pricing, features, integrations, and who should use it.